Shipping & Delivery Policy (6th July 2025)

Attraction Matrix™

At AttractionMatrix.com, we offer training programs conducted both online (digital courses) and offline (in-person sessions). This policy outlines how we deliver our services to you.

1. Online Training Delivery

  • Upon successful registration and payment, you will receive:
    • Instant access to digital courses (if applicable) via your registered email/account.
    • Login credentials or links to access the training portal.
  • For live online sessions (webinars/classes), details (Zoom/MS Teams links, schedules) will be shared via email and/or WhatsApp at least 24-48 hours prior.
  • Technical requirements (internet speed, software) for accessing online training are the user’s responsibility.

2. Offline Training (In-Person Sessions)

  • For offline training programs:
    • The venue, date, and time will be communicated via email/SMS/WhatsApp after booking.
    • Any changes/cancellations will be notified 72 hours in advance.
  • Travel, accommodation, or other logistics for attending offline sessions are not included unless explicitly stated.

3. Delivery Timelines

  • Pre-recorded courses: within 24 hrs to access after payment confirmation.
  • Live sessions: Scheduled as per the communicated timetable.
  • Offline workshops: Dates confirmed post-registration (subject to minimum participants).

4. Refunds & Rescheduling

  • If a session is postponed by AttractionMatrix.com, users will be offered a new date or a refund.
  • No refunds for user-initiated cancellations (unless covered under the Refund Policy)
  • Missed live sessions may not be rescheduled unless due to technical faults from our end.
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